Booking Process
Your website, booking engine and OTA presence: what’s best practice, what has room to improve and what needs immediate attention.
Direct Booking Audit
More Direct Bookings.Fewer Commissions.
Our market-exclusive Direct Booking Audit reveals hidden opportunities in your booking ecosystem and creates a sustainable path to more profitable direct bookings. You get a competitive analysis and a step-by-step plan your team can run.
three goals
Built to Grow What You Keep
Built for resorts, hotels, vacation rentals, campgrounds, tours, activities and any hospitality business that relies on bookings.
- grow
Maximize Revenue Streams
Strategies engineered for your property to get more direct bookings flowing your way.
- connect
Build Brand Waves
Lasting guest loyalty from memorable, personal experiences that happen at the right time and place.
- save
Plug the Leaks
Excess third-party fees, wasted ad spend, untapped opportunities and overlapping or overpriced technology and services.
the opportunity snapshot
What the Audit Covers
Your full booking ecosystem, reviewed by people who have run hospitality marketing and revenue from the inside.
Branding and Reputation
The good and the bad in how your brand, reviews and social presence look to a guest deciding where to book.
Revenue Optimization
Rate, inventory management, guest experience, merchandising and marketing, and where each can earn more.
Search, AI and Voice Visibility
How travelers find you when they search, ask an AI tool or ask a voice assistant for a place to stay.
Competitive and Market Analysis
How your property compares to the competitors guests weigh you against, and where the market leaves room.
Your Strategic Plan
Recommended actions, a timeline, a budget and a creative asset library, plus a plan to track and measure results.
actionable, not abstract
Everything You Need to Take Action
Instead of vague advice, you get the plan, the order to do it in and what it should cost.
Clear timelines, budgets and creative assets make it simple to put the strategy into practice in a way that fits your team. Run it yourself, hand pieces to your current partners or bring us in for the parts you want help with.
Direct Booking Audit and Strategic Plan
One property per market. Delivered in four weeks.
$5,000
market exclusivity
One Property per Market
We offer the Direct Booking Audit to one client per market to protect your competitive advantage. It’s locked down with a strict NDA, so your strategy is yours alone. Some markets are already spoken for.
in their words
What Hospitality Clients Say
“She has her fingers on the pulse in this industry and can provide customized solutions for your resort’s revenue or social media needs.”
“Kelley is very easy to work with and is very attentive to our needs! We get real time solutions and accurate information.”
next step
Ask Whether Your Market Is Open
Tell us about your property and your market. We’ll tell you if it’s available and what the audit would focus on first.
every account, asset and system stays yours. always.